Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smarthomespace.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
G***v –
Увесистая такая штукенция, ещё не клеил, спасибо продавцу за товар 😉
S***n –
cumple por el precio. aguanta bien unos Sony xm4.
I***v –
Ждать пришлось не долго, большое спасибо продавцу, очень нужная вещь, да и удобная очень, к тому же и качество отличное. Продавцу респект .
Anónimo –
As described, comes with 2 double sided 3m transparent tape!
D***c –
Everything is ok, i like it.
M***z –
Exactly what I needed for my crystal desk
C***s –
Mejor de lo esperado. Buena calidad. Bien empacado.
Anónimo –
Great item!
Y***I –
Producto como se describe en la imagen. Viene con una capa protectora de color opaco y la forma de pegarlo es a través de unas pegatinas de color rojo bastante llamativas. Todo viene en buen estado y de muy buena calidad para el precio. El pedido ha tardado 1 semana y media en llegar. Comunicación con el vendedor buena. Todo muy recomendable.
U***e –
Plastico grueso de alta calidad. Buena relación calidad-precio sin duda y además incluye 2 laminas adhesivas de doble cara transparentes también y de momento no se ha caido asi que muy contento.
S***s –
Idéntico a la descripción 🙂 Espero que dure bastante tiempo sin despegarse.
F***r –
Todo genial! Muchas gracias!
P***k –
Товар прибыл целым. Скотч не очень держал. Пришлось укрепить саморезом. Трек не отслеживался. Доставка до Минска 26 дней.
Anónimo –
yea i to go get some stuff from now lol jer is there anyway you can come over to my church or something to eat and then i’ll walk over and then i’ll walk it up to the park
Anónimo –
Happy with items, delivered in good time
D***a –
Good product. Arrived in the UK in 15 days.
J***a –
Delivered but with a weird material
L***f –
Received and in good condition. Have not yet used so will provide update once used. No communication was made with the store.
D***v –
ок
Y***v –
Ок
A***e –
lo enviaron con una empresa de transporte que no hace envíos a domicilio, me devolvieron el dinero ya que yo pague por un producto que debería de llegar a tu casa y no pude ir a recoger por no disponer de tiempo.
A***o –
ок
G***i –
Товар соответствует, все точно так как на картинке
G***r –
Medid bien el ancho de la mesa y esto porque para la mia no me sirve
A***n –
Крючок оказался крупнее, чем я думал, выглядит и на ощуп кажется надёжным. Покупал за 200р.
K***r –
все как в описании.скотч имеется
G***r –
가격 대비 상당히 좋네요 아크릴이고 고민중인분들 바로 구매하세요
L***n –
quality is very good.
A***z –
Es acrílico, aprox de unos 15 cm máximo, está bien para el precio. Le pongo 4 estrellas debido como se debe instalar, ya que viene con uña tipo calcomanía que no creo que aguante el peso de unos audífonos.
L***T –
Super pratique ! Rapide à installer et vraiment utile.
N***r –
Nice glue, fixed really well
B***e –
Llego rapido, y en perfectas condiciones, el producto es bueno, viene con 2 laminas para pegarlo aunque yo use solo 1, guardé la otra. Es resistente y tonalidad transparente. Recomiendo comprar, gracias al vendedor.
J***z –
Buen producto, envío rápido
M***n –
С виду все хорошо.
C***e –
Look nice and clean!!! So useful save my table space!!! Recommend !!!!!
R***k –
Ок!!!!!!!!
E***v –
Немного грубовато сделано, края плохо обработаны, но в целом нормально
K***x –
Esta muy bien, muy chula al ser transparente, y la pegatina pega muy bien.
G***n –
plastic is very stained, as if dirty water fell on it.
Anónimo –
nice
R***v –
Все отлично, получил быстро
H***M –
idéal pour le prix
A***i –
Perfetto
D***c –
На ощупь качественная пластмассовая в комплекте с двумя липучками, на пластмассе предварительно с обоих сторон была пленка, поэтому на детальке царапин нет. Приклеила на две сразу пиедварительно обещжирив поверхность
C***c –
Did not received the product but had refund
T***y –
Отличные держатели, крепкие, размер больше чем я ожидал, всё очень понравилось, рекомендую.
Anónimo –
El soporte luce completamente igual al de la imagen, el paquete vino un poco maltratado, pero el producto estaba en perfectas condiciones. Super contenta con el producto! 10/10
I***u –
Amazing!! Great quality and fast shipping. It came in one week only (to turkey). Btw product is very clear and there is not even slightest imperfection on the surface. It came bigger than i expect it which is also better. Also there were extra stickers with the product. Thank you for fast shipping and quality.
A***v –
it is super good
M***D –
Выполнен хорошо, без косяков, внутри положили 2 силиконовых двух сторонних скотча. Упаковон хорошо. Держит очень крепко, оторвать не реально. Проще её сломать, чем снять )
N***n –
bem embalado Ficou muito bem fixo Acrílico de qualidade.
V***z –
très bien. Pour le moment tient bien en place malgré les fortes chaleurs.
R***d –
double side tape could be stronger. pleasing product quality
P***o –
Perfecto como soporte de cascos y muy estético siendo completamente transparente! muy bonito, envío increiblemente rapido
O***n –
ок
T***C –
adhesives not strong