Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smarthomespace.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
Доставили быстро всё хорошо большое спасибо
N***3 –
Funktioniert super
V***v –
Быстро и качественно.
Customer –
good
A***i –
سهله التركيب
Customer –
Bit bigger than what I thought but does the job.
V***a –
Товар пришел быстро. Нужная вещь. Миниатюрная
E***t –
Parece más grande en la foto, veremos a ver si aguanta
I***h –
Посылку продавец отправлял очень долго. Я уже хотел отказаться. Но посылка пришла.
F***i –
جيدة ولاكن صغيرة نوعا ما
O***l –
спс! всё ок!!!
N***v –
долгая доставка. товар хороший
M***e –
ok
O***h –
Всё отлично, как в описании, доставка 2 недели.
A***h –
вроде неплохая полочка за свои деньги, лёгкая и удобная. но ощущение хлипкости есть ))
D***o –
ok
J***i –
Today, I received it safely. Thank you very much.
B***v –
товар получен спасибо
A***v –
доставка оооочень долгая
C***O –
TUTTTO OK
V***. –
всё отлично, товар соответствует ожиданию
E***a –
OK
G***v –
всё норм.
J***r –
Sehr zufrieden! Vielen Dank!
J***Z –
excelente
L***m –
fast shipping
P***e –
Conforme à la description
G***r –
아주맘에듭니다 선택잘했습니다
V***a –
item recebido
Customer –
fast delivery service
U***r –
ok
M***a –
satisfied, Fast delivery
A***a –
perfect
M***a –
Good quality, Stable tray
C***a –
Bonne qualité
G***r –
соответствует описанию,доставка в пятёрочку.
F***z –
Excelente producto, recomiendo!!!!
J***o –
Bom artigo. Obrigado
A***v –
согласно описанию
J***a –
llego antes de lo esperado, buen producto
M***Z –
muy bueno es el 2 que pido
Е***а –
товар пришел повреждением
V***V –
легко установилась, держится надежно
A***i –
perfecto producto de calidad.
R***i –
articolo ricevuto grazie
K***o –
Ok
T***r –
bin zufrieden, Herzlichen Dank
B***M –
Cumple con su función
Customer –
классная вещь
A***r –
good
F***k –
parfait comme décrit
A***n –
получил поломаную полочку продавец умничать без проблем вернул деньги. отвечал быстро. закажу сейчас ещё. в этом магазине можно покупать. поломка это не вина продавца.
D***b –
Полезная штука
H***l –
LOVE it! Fast shipping, thank you!
B***a –
Bardzo przydatna rzecz polecam.
R***v –
подставку полку под модем для ТВ заказывал 13.04.2022, в Не НУРЛАТ посылка пришла 26.04.2022. товар пришел без повреждений, трэк не отслеживался. Магазин всем рекомендую.
F***m –
Envío y entrega rápido dentro de lo acordado se corresponde con el de las imágenes del articulo recomiendo vendedor
M***v –
збс
Customer –
Produit d’un bon aspect et qui remplie son rôle. c’est suffisant pour poser une paire de lunettes ou quelques stylos.
P***i –
Demorou 28 dias para recebimento. Produto preciso para nossa finalidade.
K***s –
Все супер !!!
캉***넵 –
good
D***u –
nice and Good
L***o –
buenas calidad un poco pequeño pero bien
P***z –
Tal cuál lo descrito. Llegó en dos semanas a España. Eso sí, cabe justito un router aún siendo la “L”. Mirad mucho las medidas.
Customer –
not for heavy weight, otherwise ok!
Customer –
хорошее качество, долгая доставка
J***r –
El producto llegó en un sobre muy fragil. Llegó roto. Espero que se pueda aprovechar sino tendré que solicitar en reintegro.
E***e –
Dope
G***r –
нужная полочка в хозяйстве, убирать пульты подальше от собак и маленьких детей!)
M***a –
This is a very good product.
E***g –
사이즈 예측을 잘 못 했네요. 핸드폰 하나 올려놓으면 다른 거 놓을 곳이 없습니다. 라지사이즈인데도 생각보다 작습니다.
M***. –
long shipping product is good
5***r –
Fajna półka. Przydatna ok
E***v –
Сделан из хилой пластмаски, Ккак-то всё слабенько и хлипко. На троечку тянет. Уплаченных денег не стоит, дешевле на половину – вот его красная цена. До Уфы шел полтора месяца.
M***a –
Good.
5***r –
С этой полки роутер так и норовит съехать,в качестве подставки для роутера мне не понравилось, слишком все на виду, думаю найду ей другое применение
M***a –
buen material y cumple con las dimensiones, se demora 15 días en llegar
R***o –
El producto es como se describe está bien, recomendable
O***s –
El producto llego en buen tiempo y estado, menos de un mes a México, de material y acabado básico, este artículo llego un poco doblado, supongo que por la transportación, eso hace que no se ajuste muy bien a las pantallas, sin embargo, cumple su función correctamente, se siente ligero, por lo tanto no se le pueden colocar objetos pesados, estoy contento con la compra. Gracias.
K***n –
bueno
V***o –
хорошая полочка
B***r –
Нормальные полочки, но цена явно завышена за кусок пластмассы.
D***c –
Gut
P***z –
Fajne.
R***z –
Justo lo que buscaba.
И***ь –
Быстрая доставка. Продавец отправил сразу. Все целое. Спасибо .
I***n –
me encanta! es justo lo que necesitaba , lo recomiendo se adapta muy bien en cualquier televisor