We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
El tacto del tejido lo veo correcto , y el diseño , pero tiene cierta holgura cuando te recuestas, y los reposabrazos no quedan bien firmes .El precio no acompaña con la calidad que se dice.
Rated 5 out of 5
T***e –
conforme
Rated 5 out of 5
M***y –
Fast shipping, good value for money. Looking great.
Was really surprised, chair was delivered to Ireland in 7 days, my son is really happy for his early Christmas present, quality of the chair is really good for the price, thank you
Rated 5 out of 5
J***l –
La silla es fácil de montar, es tal cual en la foto, bonita y de buena calidad, es cómoda para los que se pasan horas frente al ordenador! el producto llegó rápido y el vendedor siempre atento, recomiendo 100%
Arrived quickly, good quality, but the chair does not have the function to lock in tilted position, however product page says it does. Seller was not able to solve this problem.
Me ha encantado. Fácil de montar y según la descripción.
Rated 4 out of 5
A***z –
muy buena silla y buen material.esta muy bien calidad precio. y se balancea bastante .estoy contento .recomiendo al vendedor.y los plástico encajan muy bien
Rated 5 out of 5
J***z –
For now all good , fast delivery, the chair is comfortable and looks nice Easy to set it with the manual
Rated 5 out of 5
A***Z –
Es la segunda silla que compro La calidad inmejorable el envÃo super rápido en 5 dias o menos genial vendedor superfiable
Rated 5 out of 5
J***s –
Buena calidad
Rated 5 out of 5
Customer –
Super très confortable
Rated 5 out of 5
E***r –
Fast, fast, faaaassssstttttt delivery I love it got it before Christmas.This store is better than Amazon I got this chair in 4 days after ordering it……..yayyyyyyyyy
Nice quality chair, better than I expected. Arrived with small delay, but store helped to fix the delivery problem very fast.
Rated 5 out of 5
U***r –
Estoy encantado con la silla, es espectacular, de muy buena calidad y de fácil ensamblaje. Se ha tardado mucho en llegar por culpa de la aduana en Canarias (estuvo 15 dÃas en la aduana) de no ser por eso hubiese llegado en una semana, de igual forma estoy muy contento con la compra. La recomiendo!!!
Rated 5 out of 5
R***E –
In twee dagen van uit Tjechië via Duitsland aan huis besteld in België. Alles OK prima, bureaustoel.
There was a delay, so it didn’t arrive in 7 days but still came pretty quickly, the product is very good, no damage.
Rated 5 out of 5
C***o –
Muy bueno lo recomiendo
Rated 5 out of 5
B***a –
Very fast shipping and easy to assemble. I am very happy with the chair
Rated 3 out of 5
J***r –
The chair is ok. It corresponds to the product description. But the shipment has been a disaster. I have been two weeks visiting different picking points and making more than 10 calls to the customer service line. I finally got it, but I don’t want to go through that experience again. Please stop using the services of BPost for such big parcels.
Rated 4 out of 5
S***l –
Alguno de los cojines venÃa deformado pero por lo demás muy bien
assembly not too difficult, maybe an hour. comes with all screws/wrenches you need. not excessively comfy, but armrest goes up and down and it reclines
Rated 5 out of 5
S***r –
Excellent quality/cost ratio ! Definitely recommend.
J***a –
La silla es aparente y cómoda, al menos al sentarse pues no he pasado largo tiempo en ella. Pero los tornillos y el alojamiento de los mismos son de una calidad pésima. Los tornillos de los embellecedores que cubren las bisagras de la silla son cortos y no llegan a enroscar, dañando asà el alojamiento con lo que eso conlleva. Me ha tocado comprar otros tornillos más largos y pasarle un macho al alojamiento para poder enroscarlos, pues los que venÃan con la silla han dañado la rosca. Con el tiempo probaré la silla bien y pondré fotos.
Y***t –
livré en express pas encore déballé..a voir
T***z –
envÃo muy rápido, ahora solo falta montarlo y probarlo
G***o –
au top
M***t –
colis reçu très rapidement, bien emballée. a l’intérieur tout est conforme. La chaise paraît de bonne qualité et l’assise confortable. montage simple et costaud. Voir par la suite en utilisation
C***c –
magnifique
U***r –
Siège ayant un bel aspect et qui semble solide. Si le coussin pour les cervicales est efficace celui des lombaires est trop proéminent donc plus gênant qu’utile. Le montage du siège est simple et facile. Cependant, les accoudoirs ont un peu trop de jeu. Néanmoins, le rapport qualité prix est excellent pour un fauteuil confortable.
N***a –
très heureux de mon achat. chaise de qualité
F***r –
Muy bonita y murapido el envio
A***o –
El tacto del tejido lo veo correcto , y el diseño , pero tiene cierta holgura cuando te recuestas, y los reposabrazos no quedan bien firmes .El precio no acompaña con la calidad que se dice.
T***e –
conforme
M***y –
Fast shipping, good value for money. Looking great.
T***s –
Très bien ! Bonne qualité au niveau du cuir. A voir avec le temps
R***E –
Un fauteuil avec un rapport qualité/prix imbattable. Respire la solidité.
B***r –
La chaise est de bonne qualité cependant les accoudoirs peuvent être amélioré car il ont un jeu et font un peu de bruit.
V***o –
Was really surprised, chair was delivered to Ireland in 7 days, my son is really happy for his early Christmas present, quality of the chair is really good for the price, thank you
J***l –
La silla es fácil de montar, es tal cual en la foto, bonita y de buena calidad, es cómoda para los que se pasan horas frente al ordenador! el producto llegó rápido y el vendedor siempre atento, recomiendo 100%
Customer –
Le siège est globalement bien fini et très beau. Mais à ce prix les plastiques ne sont pas de grande qualité. L’assise est assez ferme. Il convient à mon fils. A voir dans le temps comment il va tenir.
Customer –
fast delivery and the chair is also fine.
T***k –
good quality, arrived safely, no damage to packaging. easy assembly and clear instructions. only downside is low quality side plastics.
G***i –
Perfect, thank you
Customer –
Es preciosa, perfecta y cómoda Calidad precio excepcional. Sin duda muy buena compra
L***s –
très bonne chaise bien emballer et livraison rapide Merci au vendeur rapport qualité prix imbattables
C***z –
Me lo pudieron mandar a Canarias aunque me cobraron aduanas. La silla es increÃble súper blandita y cómoda, vino un poco arañada en el metal del transporte pero nada serio. El balanceo es fantástico y los cojines son muy buenos también. Compraré otra para mi novio.
Customer –
Tutto Bello,Sedia da gaming fantastico.Spedizione Veloce.Grazie!
L***s –
très bonne chaise confortable et très jolie livraison très rapide rapport qualité prix imbattables
D***z –
Chaise confortable. Packaging complet et bien protégé, et envoyé rapidement. Merci !
Customer –
Parfait rapide et correspond à ma commande montage rapide 7 mn
F***e –
il manque les tirettes sur les fermetures éclair qui tiennent le tissus du dossier. J’ai dû les remplacer par un petit anneau de porte-clés pour éventuellement les utiliser. Les pièces métal qui servent à incliner le dossier qui se trouvent sous le tissus, font une protubérance vers l’extérieur qui un jour ou l’autre vont percer le tissus.
A***v –
Arrived quickly, good quality, but the chair does not have the function to lock in tilted position, however product page says it does. Seller was not able to solve this problem.
N***d –
la chaise est vraiment top pour le prix! J’aurais souhaité avoir plus de reglage sur les accoudoirs. sinon la chaise est de bonne finition.
M***H –
Buena relación calidad precio.
N***r –
Je mets 5 étoiles car ma commande a été livrée très rapidement. Par contre je me prononcerai plus tard sur la qualité car c’est un cadeau de Noel et je ne souhaite donc pas le déballer.
R***o –
Me ha encantado. Fácil de montar y según la descripción.
A***z –
muy buena silla y buen material.esta muy bien calidad precio. y se balancea bastante .estoy contento .recomiendo al vendedor.y los plástico encajan muy bien
J***z –
For now all good , fast delivery, the chair is comfortable and looks nice Easy to set it with the manual
A***Z –
Es la segunda silla que compro La calidad inmejorable el envÃo super rápido en 5 dias o menos genial vendedor superfiable
J***s –
Buena calidad
Customer –
Super très confortable
E***r –
Fast, fast, faaaassssstttttt delivery I love it got it before Christmas.This store is better than Amazon I got this chair in 4 days after ordering it……..yayyyyyyyyy
F***r –
très satisfait, à voir dans le temps sa fiabilité. Répond aux attentes et malgré une incompréhension sur le contenu du départ, ça répond à la description
E***s –
Nice quality chair, better than I expected. Arrived with small delay, but store helped to fix the delivery problem very fast.
U***r –
Estoy encantado con la silla, es espectacular, de muy buena calidad y de fácil ensamblaje. Se ha tardado mucho en llegar por culpa de la aduana en Canarias (estuvo 15 dÃas en la aduana) de no ser por eso hubiese llegado en una semana, de igual forma estoy muy contento con la compra. La recomiendo!!!
R***E –
In twee dagen van uit Tjechië via Duitsland aan huis besteld in België. Alles OK prima, bureaustoel.
L***o –
Venia con una pieza de la parte de abajo donde el hierro estaba en una esquina sin pintura y oxidada. Por lo demás bién. EnvÃo rápido.
M***k –
Parfait rapide et efficace merci
K***S –
There was a delay, so it didn’t arrive in 7 days but still came pretty quickly, the product is very good, no damage.
C***o –
Muy bueno lo recomiendo
B***a –
Very fast shipping and easy to assemble. I am very happy with the chair
J***r –
The chair is ok. It corresponds to the product description. But the shipment has been a disaster. I have been two weeks visiting different picking points and making more than 10 calls to the customer service line. I finally got it, but I don’t want to go through that experience again. Please stop using the services of BPost for such big parcels.
S***l –
Alguno de los cojines venÃa deformado pero por lo demás muy bien
E***r –
Después de tenerla a prueba un mes me parece genial calidad precio
Customer –
expédition très rapide 3 jours
A***i –
delivered fast, well packed , excellent product, sure I will reorder and recommend this store
D***z –
parece buena silla, veremos la durabilidad de sus materiales
7***r –
Bueno la silla bien y llego en menos de un mes a canarias , pero aún sigo esperando que me responda el vendedor para enviarme una factura
A***a –
very good and confortable chair , i got some difficult to fix the lateral plastics but then i got it.
R***r –
Reception rapide et produit conforme. Recommandé.
W***r –
fast delivery, good chair for the price, happy with my purchase
D***n –
Montage assez facile, siège de qualité
H***r –
assembly not too difficult, maybe an hour. comes with all screws/wrenches you need. not excessively comfy, but armrest goes up and down and it reclines
S***r –
Excellent quality/cost ratio ! Definitely recommend.
X***r –
very good
X***r –
nice
F***r –
perfect
C***r –
very good
F***r –
nice
C***r –
Buy it next time
C***r –
Substantial benefits
D***r –
nice
F***r –
very good
P***r –
high quality