Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smarthomespace.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
U***r –
thanks for your product good recomend fast shipping hi
B***o –
Produto demorou alguns dias a mais pra chegar do que minhas outras encomendas que pedi no mesmo dia, mas o produto funciona, tá carregando celular com capinha, relógio e fone. só lembrando que se tiver capinha no airpod talvez ele não entre. mas funcionou, bem elegante. produto é de plástico mas traz o que promete. embalagem veio só a caixa mesmo, sem nenhuma proteção, mas não teve avaria nenhuma no produto.
A***v –
Отличная зарядка! Качество исполнения на высоте,
S***r –
완전 만족 정말 편하고 좋아요
C***o –
Perfecto
R***h –
Doesn’t charge super fast but still a decent product. Came fast!
M***e –
Быстро . Отлично . Работает ;))
U***r –
очень быстро, все молодцы, Спасибо.
J***a –
The fastest deliver ever.Have not opened it yet,as it is a Xmas present.
U***r –
Very good
Customer –
Товар соответствует описанию. Доставка в Харьков достаточно быстро.
J***g –
fast delivery, good stuff! would recommend
K***r –
정확히 잘 맞춰야 충전이 됨 (아이폰13미니) / 툭얹어놓으면 잘 안됨/ 가격대비 성능만족/ 디자인이쁨/
V***i –
it works perfectly on apple devices. the watch charger doesn’t work on Samsung watches
O***o –
thanks
G***k –
Всё супер! Работает. Заряжает одновременно телефон, часы и наушники. Очень доволен покупкой, наконец то избавлюсь от лишних проводов. (Не знаю на сколько быстрой будет зарядка, но обычно ставлю всё на ночь. Думаю в любом случае всё зарядится). Товар и продавца рекомендую!
F***r –
Arrivé rapidement et super pratique
S***a –
Fast shipment…I’m not sure how it’s working, I bought it as a gift
V***v –
Удобная зарядка всё работает
V***v –
Доставка в Красноярский край за 23 дня. Очень удобная штука. Особенно удобно тем что регулируемый наклон у подставки. Смотришь ютубчик, а телефон заряжается. Пока доволен, дальше видно будет.
A***v –
Покрытие ожидал софт тач, но оказался просто гладкий пластик. В комплекте шнур USB-Type C ~1м. Магазин отправил посылку быстро. Четко. Посылка до Москвы дошла за 10 дней.
김***빈 –
완전 깔끔 예쁨 앱등이실감
V***v –
Быстрая доставка !!!
V***n –
Пришло быстро, объединили несколько заказов и пришло единым пакетом. Упаковано хорошо, товар в целости и сохранности.
V***o –
Товар соответствует описанию. Работает, что ожидаемо 🙂 Насколько долго прослужит и насколько она действительно мощная проверю уже временем и дополню комментарий
P***v –
Работает
E***k –
Пришло быстро! Упаковано хорошо. Ещё не проверяла.
J***i –
I got 3 in 1 – not 4 in 1 i but it works fine
M***e –
Received very fast! Approximately in 2 weeks!. Works very well. Highly recommend.
J***i –
충전 잘되고 좋아요.
A***. –
Works as expected
S***a –
Отличная зарядка, очень рада покупке!
L***h –
짱 좋음 단점을 굳이 뽑자면 에어팟이랑 아이폰 케이스 끼운 상태로는 충전불가능
K***v –
Хорошо как спасибо большое
은***김 –
싸고 괜찮을 것 같아서 2개 주문했는데 일단 하나는 작동 잘 됩니다!
K***r –
굿 한달째쓰는데 잘됨
L***o –
Produto top… Chegou no prazo e produto de ótima qualidade… Eu recomendo.
Customer –
Слабенький заряд,очень долго заряжает
F***o –
Super contente et livraison ultra rapide
F***f –
зарядка хорошая,жаль что не все мои гаджити поддерживают беспроводную зарядку.Пришла через 3 недели,упакована хорошо.продавца рекомендую.
J***G –
빠른 배송, 충전 매우 잘됨
A***v –
Все отлично. Спасибо
K***t –
Superbe station. De très belle qualité
A***a –
Perfect and very nice item. Quick delivery
L***o –
Отлично
D***g –
My fault for not reading the description correctly. I thought this came with the charger but it doesn’t. I had to search for a charger with enough power to supply this charger. Otherwise a good charger.
S***n –
Всё отлично! Спасибо продавцу! Рекомендую!
3***r –
Всё прикольно всё чётко очень хорошо спасибо
Customer –
It works perfect for iPhone accessories. Great gift for my husband.
S***M –
배송 빠르게 잘 왔습니다
O***K –
Отлично работает
N***v –
С виду добротный
S***f –
alles super, danke
Customer –
Gostei muito do carregador.
J***i –
너무 좋아요 여러개하니 좋아요
Customer –
Качество пластика очень дешевое.
I***o –
working well..
Customer –
otimo
A***a –
Все работает, все заряжает, очень удобно)
F***g –
The quality isn’t bad at all, thank you
V***n –
Всё очень компактно, заряжает сразу два яблока… проверял на 11-ых проверял.
O***o –
Слабый гаджет, одна из бесполезнейших покупок, либо мне брак попался, но даже со 100 Вт блоком питания зарядка идёт медленно.
P***D –
The product was super well built. My order had some flaw, but the store managed to give me a refund for it. Will order again for family and friends!
M***e –
Looks good & if works. Type C to type C connection is a excellent. Charge 2 iPhones, 1 apple watch (I have 2nd) & stylus 🙂
S***t –
If you have an iPhone 11 and up you may need to connect the usb c cord to the new apple power brick to get enough power to charge all devices
U***r –
Works great
М***к –
Отличная зарядная станция ! Относительно быстрая доставка )
D***n –
Charger works great and really frees up space.
J***Z –
Just as described, depending on the thickness of your phone case it may charge without removing it which is a huge plus. I also recommend using a QC3 charger to allow all 4 chargers to work simultaneously. Note! the product does state it pauses while charging to prevent overheating which is understandable and goes unnoticed overnight. More than I was expecting, very satisfied. I bought two and work flawlessly. Highly recommend and worth the price and did I mention how fast the store ship them? it arrived in 29 days to the USA, which is usually around 50-90 days.
S***n –
The best charger!! I love it..
Customer –
It makes some noise when something is charging.
A***e –
Very useful
F***o –
Genial, super funcional, solo hace falta un cable para el cargador de carga rápida y ese tendrás que comprarlo adicional
H***h –
좋아요 잘됩니다
S***t –
Как в описании пока не пробывал включать , не понятно как часы будут держаться
Q***n –
Work well with my iphone 13, apple watch 2021, airpods. Wish that the cord can be longer.
Customer –
A veces no carga
S***e –
Charges slowly. Wireless charge often does not connect to phone (without case) and doesn’t charge at all
D***a –
הגיע מהר עוד לא ניסתי
U***r –
Looks and works just as advertised. We are very happy!
Anónimo –
설명대로 질 작동. 충전속도는 확인 못함