Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of smarthomespace.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***a –
great
S***a –
Отличный гаджет! Можно устанавливать на любую сторону так как и налево и направо поворачивается, главное установить круглой частью вверх. Держит супер, даже айфон 7+ в очень большом и тяжёлом Чехле. Смотрится стильно, все заявленные функции выполняет. Доставка в Постомат чуть больше недели .
K***r –
제품 묵직합니다
A***a –
Just love it
D***g –
Muy bueno, es tal cual las fotos y muy útil
R***o –
Não achei o imã muito forte…
W***g –
The store sent the wrong color but the refund process was quick enough and the quality seems surprisingly good
I***b –
L’éman n’es pas du tout puissant
A***o –
Заебись
P***r –
Muito bom!
Customer –
Fantastic product.
S***o –
Produto bonito, elegante e pratico. Ótimo para quem trabalha em notebook ou com monitor. O produto e de grande ajuda para poder ver do iPhone e escrever no notebook sem ter que segurar o iPhone na mão. Bem útil e está sendo de grande ajuda para mim.
J***s –
El accesorio es muy recomendable. Es sólido y el material es resistente. El imán es fuerte y los adhesivos de calidad. Cumple su función a la perfección resultando bastante elegante el diseño y construcción. De hecho voy a adquirir otro.
N***v –
Все отлично, но iPhone 13 pro max держит не очень надежно
S***w –
Mıknatıs çekim gücü biraz zayıf
R***v –
товар ездил по кругу и так и не пришел…деньги вернули!
M***a –
bão
I***n –
Works well, and the magnet holds the iPhone 13 Pro really well. Notice that there is a magnetic ring magnetically attached by default to the magnet on the holder, and it’s intended to be used with non compatible phones/cases. It should be removed before using.
M***v –
Удобно.
T***G –
Не получил из за ужасной работы доставки цайняо.
S***r –
ممتاز جدا
Customer –
Алюминий хорош, исполнение добротное, держит нормально, но магсейф через чехол не пробивает, приходится клеить кольцо на чехол. В принципе. Не критично.
Customer –
Магнит все же слабоват
A***z –
cola super bem no computador, mas o imã não segura o celular. Ele até segura, mas não tão forte….se mexer no celular ele cai.
Z***m –
المنتج جميل يستاهل الشراء والتوصيل سريع
Customer –
perfecto
A***r –
Works perfectly
T***G –
Качественно выглядит. Не люфтит. Держит iPhone 13 pro с чехлом отлично!
J***h –
Looks nice! The adhesive could be a little stronger tho.
E***a –
Perfeito !!!! Conforme anúncio
Customer –
Der Kleber tun ankleben haftet leider nicht so gut aber sonst Qualität super
F***r –
Nunca um pedido chegou tão rápido, obrigado! Produto cumpre o que promete, achei que era mais frágil! Ele é bem forte.
C***r –
İts good holds the phone nicely.
E***e –
Лучше, чем ожидал!
P***i –
자력 좋다 그러나 링을 사용하면 안붙는다
P***i –
좋음 그러나 링끼면 못씀
C***o –
Materiale eccellente!! Spedizione puntuale ⭐⭐⭐⭐⭐
A***v –
Ни какого mag safe нет обычный магнит как на авто держателях
Customer –
понравилась держалка, добротно сделана.
Customer –
Thx
B***b –
muy practico
L***o –
Muy rápido el envío! Buena calidad y va muy bien! Compra recomendada! Bravo
A***m –
Good product but I don’t know why store sent it by Post offic . He has to send it by Aliexprees Direct . I paid 31 AED in Post office now price same UAE
P***o –
Muito bom! Produto de boa qualidade!
Y***n –
nice idea, but the magnet is very weak, phone’s falling
E***v –
Качество держателя отличное! Продавец быстро отправил и посылка приехала в Самару в рекордно быстрые сроки. Магнит мощный, держатель классный. Крайне рекомендую.
H***o –
Magnets are kinda weak can’t use case on phone.
S***v –
Магнит не достаточно мощный, поэтому прилагается дополнительное кольцо на двухстороннем скотче для улучшения магнетизма. Сама конструкция не наклеилась на крышку ноутбука сделанного под углеволокно
J***q –
Amazing product. excellent premium quality and very fast delivery time. 5star service. Thankyou store
O***a –
Железная, но еще не крепила.
L***d –
Awesome item. Sticked it to my microsoft surface laptop and works well and also looks good. The red colour is beautiful.
E***e –
Great items, as described, recommended store!
B***I –
Not the strongest magnet in the market, any small vibration can make the phone drop, but considering price all is well.
Customer –
good product,but paid in Total 12€ for 10days delivery. took Them 15 days to get here. no problem for me..
T***t –
Оооочень крутая штука, заказал 2
A***e –
Great product.
A***n –
Покупаю уже не в первый раз. Очень нравиться держатель. Спасибо продавцу!
I***a –
Robusto e resistente ancora da provare l’adesivo sul PC, spedizione veloce, consiglio.
5***r –
세관 통과완료 이후로 추적안돼서 한참 기다림ㅠ180도까지만 돌아가서 모서리에 붙여서 쓰면 수평, 수직 두가지 방향으로 쓸 수 있음. iphone12mini 별도 장치 없이 잘붙음. 다만, 위치 잘 맞춰야하고 케이스 끼면 안붙음. 같이 온 O모양 철판은 양면테이프로 붙이는 형식이라 안정감이 부족하고 그 마저도 매끄러운 면에만 붙어서 아쉬움
Customer –
Perfect, same as desc. Will order again
E***e –
Ótimo produto, conforme descrição.
P***k –
good product
K***o –
배송빠르고 좋으네요
N***H –
my first very fast deliverance , good magnet , it holds very well good product, i recomand, thk you so much
Customer –
Excelente
Customer –
자력이 좀 약해요. 배송은 빨라요!
Customer –
Great item, works perfectly with my Macbook Pro